Privacy Policy

Last updated: January 2025

1. Introduction

Car Rental Paphos ("we", "our", "us") operates the website carrental-paphos.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our car rental aggregator services. Please read this policy carefully. By using our website, you consent to the practices described herein.

2. Information We Collect

We may collect the following types of personal information:

Booking information: Name, email address, phone number, driver's licence details, flight number, and pickup/dropoff preferences when you make a car rental booking.
Payment information: Partial payment details processed securely through our payment provider. We do not store full card numbers on our servers.
Usage data: IP address, browser type and version, pages visited, time spent on pages, referral source, and other diagnostic data collected automatically when you visit our website.
Communication data: Email correspondence you send to us.

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and manage your car rental booking
To send booking confirmations and vouchers
To communicate with you about your reservation
To improve and optimise our website and services
To analyse website usage and trends via analytics tools
To comply with legal obligations

4. Sharing of Information

We may share your personal data with:

Car rental suppliers: Your booking details are shared with the relevant rental company to fulfil your reservation.
Payment processors: Payment data is processed by our secure third-party payment providers.
Analytics providers: We use Yandex Metrika and similar tools to analyse website traffic. These services may collect anonymised usage data.
Legal authorities: We may disclose information where required by law or to protect our legal rights.

We do not sell your personal data to third parties.

5. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly.
Analytics cookies: Used by Yandex Metrika and similar tools to collect anonymised usage statistics.
Functional cookies: Remember your preferences (e.g., language settings).

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by applicable law. Booking data is typically retained for up to 3 years for accounting and legal purposes.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under applicable data protection laws, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Object to or restrict processing of your data
Request portability of your data

To exercise any of these rights, contact us at book@carrental-paphos.com.

9. Third-Party Links

Our website may contain links to third-party websites, including car rental supplier websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Car Rental Paphos
Email: book@carrental-paphos.com
Website: carrental-paphos.com